A Marketplace by Virginia for Virginians
Janetta, of Roanoke, is a nursing assistant who takes her health seriously so that she can keep others healthy. It was important to her to find an affordable plan that covered her prescriptions. With her Virginia's Insurance Marketplace plan, Janetta is able to get most of her prescriptions at no cost.
Need To Make Changes to Your Health Plan?
You can change your coverage during the Open Enrollment Period (November 1 through January 22) or during a Special Enrollment Period (anytime outside of open enrollment) if you experience a Qualifying Life Event.
To make changes to your coverage, log in to your account where you can update your application, change your health plan, and make your first monthly payment. You must make your first monthly payment (called the “premium”) for your new coverage to begin. Making payments is easy — plus, the Marketplace has options for applying for financial assistance.
Need To Update Your Contact Information?
In the event you experience any household changes, make sure to update your insurance application within 30 days of the change. Updating your information is easy. Just log in and go to your account page. Enter your up-to-date contact information and select “save.”
Helpful Resources:
- Consider these questions when choosing a plan.
- Download the Marketplace enrollment checklist.
- Visit the Marketplace Help Center to get contact information for assistance over the phone or in person.
- Follow the links to see plans offering health and dental coverage for 2025.
- Free translation services are available. Call the Consumer Assistance Center at 1-888-687-1501 for assistance.
Find a Virginia Certified Assister
Assisters in your community can help with every step of the application and enrollment process. They provide free, unbiased enrollment assistance, with options to meet virtually or in person.
Find Help
Call Customer Service
Contact the Marketplace’s customer service representatives if you need assistance enrolling in a health plan, need to update your personal information, or have any questions.
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Find a Virginia Certified Agent
Whether you’re shopping as an individual, family, or small business owner, a Virginia Licensed Insurance Agent can provide you with free personalized plan recommendations and enrollment support.
Find an Agent
Get the Latest Marketplace News
Sign up to receive the latest news and updates from Virginia’s Insurance Marketplace. Your contact information will remain private and confidential.