Hello, Marketplace Agents!

Welcome to the Agent resources page for Virginia's Insurance Marketplace. 

Here, you will find materials and resources to help you reach Virginians and assist them with up-to-date information about quality, affordable health insurance, and financial savings.

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Access the Agent Portal

If you are a certified Agent, log in to your Marketplace portal to manage your account.


About the State-Based Marketplace (SBM) Transition

Virginia has transitioned to a state-based marketplace — Virginia’s Insurance Marketplace — starting November 1, 2023, for Plan Year 2024. The Exchange hosts Town Hall meetings and provides updates and Frequently Asked Questions to support Agents and other stakeholders with transition and ongoing Exchange activities.

Use the links below to access Agent information made available by the Exchange.

Agent Town Halls, FAQs & Resources

Agent Town Halls provide updates on current conditions affecting HBE Agents. Presentation materials from past Town Halls are available below.

Agent FAQs provides a cumulative record of commonly asked questions and answers. The file is updated frequently and includes historical content. Our knowledge base has additional resources including job aids for navigating the Virginia Insurance Marketplace Enrollment Platform.  Below are additional support documents.

How to Create an Account on Virginia's Insurance Marketplace
Cure your Suspended Account
Accessing Your Account

Agent Certification

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Access the Marketplace Learning Management System

Licensed agents help Virginians access quality health coverage. Agent training and certification for Plan Year 2024 is now available. Click the link below to access agent training.

Learning Management System

Marketplace LMS FAQs provide updates to assist with the Learning Management System.

Questions regarding the Marketplace Learning Management System should be sent to

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Partner Resources

Thank you for your continued partnership with Virginia's Insurance Marketplace. 

With your support and outreach, Virginians across the Commonwealth will gain access to high-quality, affordable comprehensive health coverage. Our partner resource materials are designed to raise Marketplace awareness, provide information about enrollment periods, and more. The Virginia’s Insurance Marketplace partner toolkits include flyers, sample newsletter text, and social media graphics you can use in your outreach efforts.