You Have Options
If you no longer qualify for Medicaid and lose your coverage, you are eligible to enroll in a new health plan. Virginia’s Insurance Marketplace connects low-income families in Virginia with high-quality coverage and is the only place to get financial assistance to help lower healthcare costs.
What To Expect if You Lose Medicaid
Virginia will notify you if you are no longer eligible for Medicaid health coverage. Make sure you take action on your notice right away: Provide your up-to-date mailing address and phone number to Virginia Medicaid agencies. See below for methods to contact these agencies.
Update Your Information or Ask About Medicaid Here:
- Call your local Department of Social Services.
- Go online to commonhelp.virginia.gov.
- Contact Cover Virginia at 1-833-522-5582.
- Contact a navigator at Enroll Virginia and get free help online or in person.
If you've lost Medicaid, the Marketplace is here to help!
Virginians who lost Medicaid coverage between March 31, 2023, and June 30, 2025, are eligible for a Special Enrollment Period to apply for health insurance. Virginians who apply for health insurance during this Special Enrollment Period may apply for coverage at any point between these two dates. After submitting an application, they will have 90 days to complete plan enrollment. Or they can apply during the next Open Enrollment Period from November 1, 2024, through January 15, 2025.
Who is Eligible for Medicaid in Virginia?
Eligibility for Medicaid in Virginia is typically established based on certain income thresholds. You can find out if you are eligible by contacting Cover Virginia at 1-833-522-5582 or visiting commonhelp.virginia.gov.
9 out of 10 Marketplace consumers qualify for financial assistance.
Health insurance for low-income individuals and families in Virginia is possible on the Marketplace –– the only place to get financial assistance to help lower the cost of coverage and care. In fact, many Marketplace customers pay as little as $10 a month for coverage.
Enrolling in a Health Plan Is Simple
No longer qualify for Medicaid in Virginia? Shop for and compare affordable health insurance plans that have comprehensive benefits so you and your family can stay covered.
Still Have Questions?
Find more tools and information about Medicaid coverage at Cover Virginia.
Contact Enroll Virginia or BPSOS to get free help over the phone or in person from trained experts who can help you sign up for health coverage.
Contact the Marketplace’s Help Center if you need assistance enrolling in a health plan or have any questions.
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